Custom Domain
Custom Domain Setup
By default, your Anywhere account is accessible through the .anywhereapp.io URL. However, if you prefer to use a custom domain, you can easily set it up. Please note that the Custom Domain feature is available in the Grow and higher plans.
Here's how you can configure a custom URL for your Anywhere account:
Once logged into your account, go to Administration Settings.
Open the Custom Domain tab.
In the Domain field, enter your desirFew readersTroubleshooting Common Problems
This article provides guidance on troubleshooting various issues you may encounter when using Anywhere. Here are the solutions to common problems:
Trouble Logging In:
If you receive an error message while trying to log in, provide the specific error message for further assistance.
Account Inactive:
Contact your company's admin if your account appears inactive. They can reactivate your account from the Administration/Users screen.
For first-time users, if you encounter an "Few readersChanging default Languages & changing the language text
Setting the Default Language:
To set your default language in Anywhere, follow these straightforward steps:
Navigate to the Languages tab under the Administration section.
On the Languages screen, you'll find a list of available languages.
Simply select the language you want as the default, then click on the Action button.
From the dropdown menu that appears, choose the Set as the default language option.
The selected language will now becomeFew readersUpdating your account details
When signing up for Anywhere, you provide important information such as your company name, team name, full name, email, etc. While you can update your email, name, and username from the Administration/Users screen, making changes to your company name or team name requires assistance from Anywhere Support.
If you need to modify your company name or team name due to a misspelling or because you initially created a test account and now need to use your official name, please contact Anywhere SuppFew readersUpdating your Custom CSS
Customizing the CSS (Cascading Style Sheets) in Anywhere allows you to tailor the appearance and styling of your account to better match your branding and design preferences. Here are the steps to update your Custom CSS in Anywhere:
Navigate to the "Settings" option under the "Administration" section in the left navigation menu.
Click on the "Appearance" tab to access the appearance settings.
Under the "Custom CSS" section, click on the "Download Sample CSS" button to downloadFew readersUsing Google Workspace/Gsuite/ Gmail accounts for a custom email with Anywhere
Configuring Your Google Workspace Account for Anywhere Email
If you're looking to send and receive all your Anywhere emails using your Google Workspace account, you're in the right place. We'll walk you through the steps to get your email setup hassle-free.
Before you proceed, make sure you've checked out our guide on configuring custom email in Anywhere. Here's the link to that article if you haven't already.
EFew readersManaging organizational units
Creating and managing organizational units in Anywhere allows you to structure your teams and departments within the application to reflect your organization's hierarchy and workflow. Here's how to add organizational units in Anywhere:
Navigate to the "Organizational Units" section under the "Administration" option in the left navigation menu.
Click on the "+ Add root unit" button to create a new root organizational unit. This will serve as the highest level of your organizational stFew readersUpdating your company's time zone
Updating Your Anywhere Account's Time Zone
When you initially sign up for Anywhere, we automatically set your local time zone as the default for your account. However, if you need to make adjustments, you can easily do so by following these simple steps:
Step 1: Start by selecting the Settings option under the Administration menu in the navigation menu.
Step 2: Ensure that you have the General tab selected.
Step 3: From the Timezone list, choose the time zFew readersIntroducing White labeling features
The white-labeling feature in Anywhere allows you to customize the appearance and branding of your application, making it more personalized for your organization. Here's how you can add white-labeling:
Go to the "Settings" tab in the left navigation menu.
Under the "Settings" tab, select the "Appearance" sub-tab.
In the "Brand logo" section, you can upload your organization's logo by clicking the "Choose File" button. Make sure to select a JPG, JPEG, or PNG file with a maximumFew readersUnable to Login
If you are experiencing issues logging into your Anywhere account, please follow these steps to troubleshoot and resolve the problem:
Verify Your Team URL: Make sure you are using the correct URL to access your Anywhere account. Each team has a unique URL in the format of https://<YourTeamName>.anywhereapp.io. Double-check that you are using the correct URL for your team.
Check Your Welcome Email: When you first signed up for Anywhere, you should have received a welcome emaFew readersIntroduction to the Pro features
Unveiling Anywhere Pro Features
In the world of Anywhere, Pro features are your golden ticket to unlocking a treasure trove of advanced configurations and settings. These gems are exclusively available in our Professional and Premium plans, designed to supercharge your productivity and save you valuable time.
Spotting Pro Features:
With our latest update, you may have noticed these sleek Pro icons popping up:
(https://storage.crisp.chat/users/helpdesk/website/9fef6cf2e87a1000/fFew readersUsing Custom E-mail
Custom Email Configuration
If you want to use a custom SMTP server for your Anywhere account's email notifications, you can easily configure it. Here's how:
Navigate to Administration Settings.
Click on the Email (SMTP) tab.
Email SMTP Settings
Uncheck the checkbox labeled "Use the default email settings." This will allow you to enter your custom SMTP details.
Update allFew readersAccount settings
This article provides guidance on how to locate your account settings in Anywhere. Here are the steps to find your account settings:
Access the Left Navigation Menu: To access your account settings, you need to navigate to the "Administration" section in the left navigation menu.
Left Navigation Menu
Scroll Down If Needed: If you don't immediately see the "Settings" option in the "AdFew readersCreating new roles within your account
Creating Custom Roles in Anywhere
By default, Anywhere offers three user roles in your account: Admin, User, and Guest. However, if you require more specific roles tailored to your organization's needs, you can easily do so using the Roles option available under the Administrator menu. Here's how:
Note: Only Admins have access to this setting and can create/manage custom roles within your organization.
Creating a new role is a straightforward process. Follow these steps:
SelFew readersSet weekdays and add team holidays
When using the Plan view, you may need to define which are your working days of the week & if you have any team holidays as this can impact your project schedule.
Both these settings can be updated from Administration/ Settings
Under the Culture Info tab, you can select the Start day of the week & length of the week.
(https://downloads.intercomcdn.com/i/o/665250155/544b59f35dde6Few readersUpdating your company logo
Title: Updating Your Company Logo in Anywhere
Your company's identity matters, and that includes your logo. Let's walk you through the easy steps to update your logo in your Anywhere account. It's simpler than you think!
Follow these 5 simple steps:
Start by clicking on Settings under the Administration tab.
Next, navigate to the Appearance tab.
Now, click on Choose File to pick the logo file from your computer.
Click Upload to make iFew readers